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Select your role to help us direct your enquiry to the right specialist.

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Participant

Family Member

Support Coordinator / Plan Manager

Direct Line

Speak directly with our intake coordination team during business hours.

Mon - Fri, 7:00am - 5:00pm AWST

* Physical address omitted for participant and staff privacy.

Priority B2B Referral

For Support Coordinators and Plan Managers submitting urgent referrals.

24-Hour Guarantee

Serving Western Australia

Greater Perth & Regional WA

Telehealth available Australia-wide

What Happens Next?

A transparent, straightforward intake process designed around your needs.

01

ImmediateConfirmation

Once you submit your details or priority referral, you will receive an immediate automated acknowledgement confirming we have your information.

02

The Callback (Within 24hrs)

Our intake coordination team will call you within 24 business hours to briefly discuss your situation, ensure we are the right fit, and gather any preliminary details.

03

The Meet & Greet

We schedule an initial, no- obligation meet and greet (in person or via telehealth) with your proposed practitioner to ensure you feel comfortable before commencing services.

Your Accessibility Matters

We are committed to culturally responsive engagement. If you have specific communication preferences, require an interpreter, or need information in alternate formats, please let us know in your message.

Frequently Asked Questions

1. What services does Elevate Wellbeing Solutions provide?

Elevate Wellbeing Solutions provides person-centred NDIS support services including community access, social and community participation, capacity building, transport assistance, appointment support, skill development, mental health and psychosocial recovery supports, and assistance to increase independence and wellbeing.

2. What types of NDIS participants do you support?

We support participants aged 16 years and over living with autism, psychosocial disabilities, intellectual disabilities, physical disabilities, acquired brain injuries, and other complex support needs. We have extensive experience supporting individuals with mental health challenges, behavioural support needs, and community participation goals.

3. Do you accept Self-Managed and Plan-Managed NDIS participants?

Yes. Elevate Wellbeing Solutions welcomes both Self-Managed and Plan-Managed NDIS participants. If you are unsure how your NDIS plan is managed, we are happy to discuss your options and explain the process.

4. How do I get started with Elevate Wellbeing Solutions?

Getting started is simple. Contact us by phone, email, or through our website to arrange an initial consultation. We will discuss your goals, support needs, availability, and develop a service agreement tailored to your individual circumstances.

5. Can I choose my own support worker?

Absolutely. We believe strong relationships are the foundation of quality support. We work collaboratively with participants to ensure they feel comfortable, respected, and involved in choosing the supports that best meet their needs.

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